The Jaquar Toll Free Number serves as a direct and convenient way for customers to connect with Jaquar’s dedicated support teams for both pre-sale and post-sale assistance. Whether you need product information, purchase guidance, installation help, service appointments, warranty claims, or technical support, these numbers ensure you reach the right department quickly. Using a tollfree line means you can resolve queries without worrying about call charges, all while accessing expert help for one of India’s leading bathroom and lighting brands.
Understanding the Jaquar Toll Free Numbers
Jaquar offers separate tollfree numbers tailored for specific customer needs. Each number connects you to specialists trained in particular product categories, ensuring fast, accurate, and relevant assistance.
1. Bathroom Products Support: 18001216808
This tollfree helpline is dedicated to all bathroomrelated products faucets, showers, sanitaryware, water heaters, steam baths, bathtubs, and wellness units. You can call Monday through Saturday, between 9 AM and 6 PM, to:
- Request product information or brochures
- Arrange maintenance visits (Jaquar offers 4 free bathroom maintenance visits)
- Register warranty claims under their 10year warranty program
- Schedule service requests and repairs
The direct assistance provided via this tollfree number helps users troubleshoot issues, understand product specifications, and get scheduled service without visiting a center.
2. Lighting Products Support: 18002126808
This line connects you to experts in architectural and decorative lighting, switches, smart lighting, and commercial lighting solutions. Similar working hours apply. Calling this number lets you:
- Ask about lighting design, installation, or technical specifications
- Report issues or request servicing
- Confirm warranty coverage and schedule maintenance
Again, the service is tollfree and managed by specialists trained in lighting systems.
3. Purchase Assistance: 1800120332222
This dedicated helpline is focused on prepurchase guidance. Before buying, you can:
- Discuss your bathroom or lighting project needs
- Get recommendations on products and pricing
- Arrange live product demos at orientation centers and showrooms
- Set appointments with bathroom experts or technicians
Launched in early 2020, this service helps simplify decisionmaking by offering expert advice, live demonstrations, and planning support all before making a purchase.
How to Use the Toll Free Numbers Effectively
Choose the Right Line
Deciding which number to call depends on your needs:
- Use 1800120332222 for assistance before buying
- Dial 18001216808 for bathroom product service after purchase
- Use 18002126808 for lighting product support after purchase
Best Times to Call
The lines operate Monday to Saturday from 9 AM to 6 PM. To reduce wait times and get quicker assistance, aim to call mid-morning or mid-afternoon. Reports suggest Mondays tend to be busiest.
What to Have Ready
Before calling, prepare the following to make your interaction smooth:
- Exact product model or serial number
- Your purchase information or invoice
- Clear description of the issue photos or videos can be helpful
- Your location, to schedule visits or direct to the nearest showroom or service center
Beyond the Toll Free Numbers
Digital Support Options
Jaquar also allows customers to book call-backs, register service requests online, and claim warranties via their website or support portal.
Visit Orientation Centres and Showrooms
With over 21 orientation centres and numerous Jaquar World stores across India, customers can experience live product demos, consult specialists in person, and finalize purchases with expert help.
Common Customer Feedback
Online reviews reflect mixed experiences. While some users appreciate the knowledgeable staff and free maintenance visits, others report delays or long response times for service calls.
Tips for Smooth Support
- Clearly state whether you’re calling for purchase assistance or post-sales service
- Have product details and proof of purchase at hand
- Take notes during the call note down reference numbers, names, and instructions
- If your issue isn’t resolved promptly, politely request escalation or ask for local service contact details
- Follow up via the website or email if needed after the call
International Support
While toll-free numbers are primarily for India, Jaquar offers regional support in countries like the UK, Europe, Middle East, South-East Asia, and Africa. For instance, UK customers can call 0800 001 6808 for after-sales queries. Contact info for other regions is usually listed on local Jaquar websites or showrooms.
Jaquar’s toll-free numbers 1800120332222 (pre-purchase), 18001216808 (bathroom service), and 18002126808 (lighting service) provide reliable, cost-free access to expert help. These lines support customers at different stages: from product advice and demonstrations to installation, maintenance, and warranty support. While experiences may vary by region, preparing well and being clear about your needs can make your interaction smooth and efficient. Coupled with online support portals and physical showrooms, Jaquar offers a comprehensive customer care ecosystem designed to help users enjoy their bathroom and lighting investments with confidence.
: